FAM – Flexibility. And. More. According to this slogan, FAM Group has organized customer support with the state-of-the-art communication tools. We, as a machine manufacturer and service provider, have developed solutions to remotely support our customers' ongoing activities such as reconstruction, maintenance and servicing.
Remote virtual support from the FAM-specialists makes a significant contribution to increasing the availability of machines and plants. In addition, long travel and waiting times are avoided. Our partners on site can be supported via video either from the headquarter in Magdeburg or from our bases worldwide. For example, by disassembly of critical plant components.
The spectrum of our remote maintenance solutions and possibilities is very wide. We offer our valuable experience in
by means of almost all common communication solutions.